1. Introduction

Please read these Terms and Conditions carefully before booking a tour with 4321adventures. These terms outline the rules and responsibilities for both the tour operator (4321adventures) and the traveller. By booking a tour with us, you agree to these terms.

2. Cancellation By You

If you need to cancel your tour, the lead name on the booking must provide written notice to us at cancel@4321adventures.com. Cancellation charges apply as follows:

• From the booking date until 30 days prior to the departure date: 30% of the package cost.
• From 30 days to 15 days prior to the departure date: 50% of the package cost.
• From 15 days to 7 days prior to the departure date: 75% of the package cost.
• For cancellations made within 5 days prior to the departure date: 100% of the package cost.

Note: A standard cancellation processing fee of INR 1,500 will apply to any cancellations initiated by the participant, regardless of the cancellation window.

Alternatively, you have the option to postpone your trek to the following year, in which case the full amount of your advance payment will be converted into a voucher, redeemable against future bookings.

3. Changes Made By Us Before Travel

We reserve the right to make changes to your tour program due to unexpected conditions. If you decline the alternative, you can choose a different tour offered by us, pay or receive a refund for any price difference. Alternatively, you can cancel your tour and receive a full refund of deposits, excluding any amendment charges of INR 1,500.

Compensation for changes not resulting from circumstances beyond our control:

• 12 days prior to departure: Deposits only.
• 7 days prior to departure: 100% of the tour cost.
• 4 days prior to departure: 100% of the tour cost + 1.25% of the tour cost.
• 2 days prior to departure: 100% of the tour cost + 3.50% of the tour cost.

4. Circumstances Beyond Our Control

We cannot compensate, reimburse expenses, or cover losses if we have to change or cancel your tour due to circumstances beyond our control. Such circumstances may include war, airport closures, epidemics, natural disasters, terrorist activities, civil unrest, industrial disputes, and bad weather.

5. Your Responsibility

• You are responsible for your actions and their impact on others during the tour.
• Disruptive behavior may result in tour termination without a refund.
• You are responsible for your safety and the condition of the property you occupy.
• We are not liable for accidents resulting from irresponsible behavior or broken property.

No Smoking & Drinking: We are not liable for injuries, loss, or damage due to impaired judgment. We kindly ask you to refrain from consuming alcohol during your Trek with 4321adventures. It is against our policy, and the decision of the operation manager and trek leader is final in matters concerning the safety and well-being of all participants. Please note that if alcohol consumption is identified, your trek may be terminated, and unused services cannot be refunded.

6. Damage and Liability

• You and your traveling party are jointly and individually liable for any damage to the accommodation, furniture, or other materials.
• You must report any breakages, defects, or damage immediately.
• If your behavior or that of your party causes a diversion, you are responsible for all related costs.

7. Complaints

If you have a complaint, please inform relevant personnel during the tour. We will make reasonable efforts to resolve the issue. If not satisfied, contact our tour representative. If no representative is available, contact us via the provided Email ID or Phone Number. Complaints or refund requests will not be entertained after the tour ends.

We want you to have an enjoyable and safe experience with 4321adventures. These terms and conditions help ensure a smooth and pleasant journey for all travellers. If you have any questions or concerns, please contact us before booking your tour. Thank you for choosing 4321adventures for your travel adventure!